Privacy Policy for Trucare Property Solutions LLC
Effective Date: 01-18-2024

 

At TRUCARE PROPERTY SOLUTIONS, LLC, we prioritize transparency, trust, and your privacy. As a property service provider committed to reliable communication and responsible data handling, this Privacy Policy outlines how we collect, use, protect, and manage your information when you interact with us through our website, emails, phone, or SMS. 

By using our services or visiting https://trucaresolutions.com, you agree to the practices described in this policy. 

 1.Information We Collect

We collect only the data required to deliver efficient, quality service. This includes: 

• Full Name 

• Email Address 

• Phone Number 

• General Location (e.g., city, ZIP code) 

• Service request details (as voluntarily submitted) 

We do not collect Social Security Numbers, financial details, or other sensitive data through our public-facing platforms. 

 2.Why We Collect It

We collect and use your information for the following purposes: 

• To respond to service requests or general inquiries 

• To coordinate appointments or field visits 

• To provide SMS/text notifications (if opted in) 

• To improve our communication and operations 

We do not share, sell, or rent your personal information for marketing purposes. 

 3.SMS Communication Policy

We offer the option to receive service-related updates via SMS. If you consent, you may receive: 

• Job status updates 

• Appointment confirmations or reminders 

• Notifications for property access or delays 

Message Details 

• Message Frequency: Up to 2 messages per week 

• Carrier Charges: Standard message and data rates may apply 

• Sender Number: SMS will come from our dedicated number: +1 (210) 807-9112 

How to Manage SMS Preferences 

• Opt-out: Reply STOP to any message 

• Help: Reply HELP or contact us directly at trucarepropertysolutions@gmail.com 

Privacy & Sharing 

Phone numbers collected for SMS use will never be shared with third parties or affiliates for marketing. 

 4.Use of Cookies and Site Analytics

We may use basic cookies or site analytics to improve our website’s performance and understand visitor trends. These tools help us optimize your experience and do not collect personal identifiers. 

You can disable cookies at any time through your browser settings. 

 5.Information Security

We implement industry-standard practices to safeguard your data, including: 

• Encrypted website (SSL security) 

• Internal access controls 

• Secure data storage solutions 

• Periodic audits of our digital infrastructure 

However, no system can guarantee 100% security. By using our services, you acknowledge this risk. 

 6.Your Privacy Rights

As a client or site visitor, you may: 

• Request access to the personal information we hold about you 

• Ask us to correct or delete any inaccuracies 

• Withdraw consent for communications at any time 

To exercise these rights, please email us at trucarepropertysolutions@gmail.com 

 7.Children’s Privacy

Our services are intended for adults. We do not knowingly collect or store data from anyone under the age of 18. If such data is submitted in error, we will delete it promptly upon notice. 

 8.Changes to This Policy

We may occasionally update this Privacy Policy to reflect service changes or legal requirements. All updates will be posted here with a revised effective date. 

 9.Contact Us

For questions, requests, or concerns regarding this Privacy Policy or your data, please contact: 

Maze Smith 
Sr. Client Representative Services 
TRUCARE PROPERTY SOLUTIONS, LLC 
📍 4411 Gardendale St Apt 1C, San Antonio, TX 78240 
📞 Direct: +1 (210) 807-9112 
📧 trucarepropertysolutions@gmail.com 
🌐 https://trucaresolutions.com